wdmahjong Casino & Sportsbook Data Care

What Information We Collect on wdmahjong

We at wdmahjong collect personal information during registration and ongoing account use. At registration, we collect your full name, email address, phone number and national ID details (ID number and ID type). These details are mandatory for account creation. We use this information to verify your identity, comply with anti-money-laundering regulations and enable account recovery if you lose access to your credentials.

We collect transaction data automatically as you use wdmahjong. This includes deposits, withdrawals, game plays and outcomes. We record your IP address, device type (Android, iOS or desktop), browser version and approximate location based on your IP. We collect timestamps for all account activity. This data helps us detect fraud, troubleshoot technical issues and comply with regulatory requirements.

We collect data about your gaming activity — which games you play, your stakes, your outcomes and your account balance. We do not track how long you play or attempt to influence your behavior. This activity data remains on your account history so you can audit your activity anytime.

Third-Party Processors and Data Sharing

We at wdmahjong use third-party service providers to operate our platform. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet and their intermediaries) receive your transaction data to process deposits and withdrawals. These processors have their own privacy policies; we encourage you to review them.

We use anti-fraud partners to detect suspicious activity. These partners receive your transaction history, device information and IP address to identify patterns that may indicate fraud or money laundering. These partners are contractually obligated to use this data only for fraud prevention.

We may disclose your data to law enforcement, regulators or government authorities if required by law or legal process. We do not voluntarily share data with authorities; we disclose only in response to valid legal requests. We may notify you of such disclosure unless legal restrictions prevent us from doing so.

Encryption in Transit

Your data is protected using SSL (Secure Sockets Layer) protocol when transmitted between your device and our servers.

Encryption at Rest

Your stored data (passwords, payment details, ID photos) is encrypted using industry-standard cryptographic algorithms.

Access Controls

Only authorized wdmahjong staff can access your personal data; access is logged and monitored for unauthorized attempts.

How Long We Keep Your Data

We at wdmahjong retain your personal data as long as your account is active. If you request account closure, we retain your data for one year after closure for regulatory compliance and dispute resolution purposes. After one year, we delete your personal information except where retention is required by law.

Your transaction history (deposits, withdrawals, game plays) is retained indefinitely for account audit and regulatory compliance purposes. This data is encrypted and accessible only through your account dashboard or with proper authorization. You may request a complete export of your account history at any time through our support team.

Your ID photographs and verification documents are retained for as long as your account exists. Upon account closure, we retain these documents for one year for regulatory purposes, then delete them. You may request immediate deletion of these documents by contacting our support team, though closure of your account may be required.

Cookies and Tracking on wdmahjong

We at wdmahjong use cookies to maintain your login session and remember your preferences (language, timezone, display settings). Session cookies expire when you log out. Preference cookies remain on your device for future visits; you may delete these anytime through your browser settings.

We use analytics cookies to understand how users interact with wdmahjong — which pages are visited, how long sessions last and where users navigate. These analytics are aggregated and do not identify individual users. You may disable analytics tracking through your browser privacy settings.

We do not use cookies for behavioral advertising or tracking across third-party websites. We do not participate in data-sharing networks that track users across sites. Your wdmahjong activity remains private to our platform.

We at wdmahjong encrypt your data in transit and at rest, limit access to authorized staff only and retain your information only as long as necessary.

Your Rights and How to Request Changes

You have the right to access all personal data we hold about you. You may submit an access request through our support team. We compile your data (account details, transaction history, verification documents) into a single report and deliver it to your registered email within standard business timelines. The report is encrypted and password-protected.

You have the right to request corrections to inaccurate information. If your name, email or phone number is incorrect on your account, contact our support team with the corrected details. We verify the change using identity confirmation before updating your account.

You have the right to request deletion of your account and associated personal data. Submit a closure request through your account dashboard or contact our support team. We close your account immediately and retain your data for one year for regulatory purposes, then delete it completely. Note that deletion may be delayed if disputes or chargebacks are pending against your account.

Our Security Practices on wdmahjong

We at wdmahjong maintain comprehensive security practices to protect your data. Our servers are hosted in secure data centers with physical access controls, redundant power supply and automatic fire suppression. Our infrastructure is protected by firewalls, intrusion-detection systems and regular vulnerability scans.

We enforce strong password requirements for all accounts. Your password is hashed using modern cryptographic standards; we do not store passwords in plain text. If you forget your password, you may reset it via our "Forgot Password" link — we send a time-limited reset link to your registered email. Password reset links expire after one hour for security.

We conduct regular security audits and penetration testing to identify vulnerabilities before they can be exploited. We maintain an incident-response plan to address any data breaches promptly. If a breach occurs, we notify affected users via email and work with authorities as required.

Cross-Border Data Transfer

We at wdmahjong may store your data on servers located outside your home jurisdiction. Our data centers may be in countries other than Indonesia. When you use wdmahjong, your personal data is transmitted to and stored on these international servers. By creating an account, you consent to cross-border data transfer and processing according to this privacy policy.

We apply the same security and encryption standards regardless of server location. Your data is protected by the same cryptographic protocols whether it resides in Indonesia or abroad. You retain all your data rights regardless of where your information is physically stored.

Contacting Us About Your Data

Our support team handles all privacy requests — data access, correction and deletion requests. You may contact us via email or through the contact form on our platform. We respond to privacy requests within standard business timelines, typically within ten business days.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We notify registered users of material changes via email. Your continued use of wdmahjong after a change constitutes acceptance of the updated policy.

If you have concerns about how we handle your data, contact our compliance team. We investigate all privacy concerns and take corrective action if needed. You may also file a complaint with your jurisdiction's data-protection authority if you believe we have violated your privacy rights.

Privacy on wdmahjongSummary

We at wdmahjong collect your personal information (name, ID, contact details) to create and manage your account. We encrypt your data during transmission and storage using industry-standard protocols. We do not sell your data to third parties; we share it only with payment processors, anti-fraud partners and authorities when legally required.

You retain full rights over your personal data. You may request access to your information, corrections to inaccurate details or complete deletion of your account. Our support team is available via email and in-app messaging to assist with privacy requests. We operate across Jakarta, Surabaya, Bandung and Medan; requests are processed according to standard business timelines.

This privacy policy applies to all users of wdmahjong. We encourage you to review this policy regularly for updates. If you have questions about how we handle your data, contact our compliance team through your account dashboard.